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I too have had nothing but headaches with this stupid bank, Even worse than them is North Fork Bank. I've been in the garment ind. my whole life as an admisitratory in NY. Desperately need a job, would be forever grateful if you know of any. Sept.11 has destroyed my family. Both my husband and I have been unemployed since, and this f'n bank has put a hold on what little money we have left because the guy who fixed our sprinklers said that check didn't clear. IT DID. Almost a month ago, THE BANK DIDN'T EVEN BOTHER TO CHECK, THEY JUST HELD UP MY LIFE. Bounced everything, THEY SUCK, THEY SUCK,THEY SUCK. So here we sit on a long weekend with not even a pack of cigratettes between us. I just can;t believe they did this. Somehow I have to find a way to make all parties concerned pay for this. Am going to look for a Revenge web site now.

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I dunno if ya'll noticed, but this is aboutmyjob.com. Do you work at bank of america? I dont think so. Why not go and complain to the company or go to one of those websites thats for customers with bad experiences like paypalsucks.com or whatever

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Bank of America Sucks

My wife deposited five checks at a branch of Bank of America. Five days later we received a letter from the bank and told us that one of the checks was not enclosed in the deposit and amount was deducted from the total deposit amount. Apparently they lost one of the checks. My wife called the branch but nobody answered. While calling the other branches and national customer service, she was either transferred or put on hold. After two hours calling, she got exhausted, frustrated and no results.

Bank of America can't be trusted - Checks are handed to an alive person and counted in the bank, you think it's safe now? Wrong!

Bank of America customer service sucks - you can't get a person on the phone. you punch the number and turned to endless phone game. You press 0 and expect an operator, only to find out a computer voice telling you it does not understand your choice and try again.

Bank of America Sucks! sucks! sucks! sucks ..............

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I work with Bank of America....If you idiots would learn how their banking works maybe u wouldnt have as many problems. Bank of America goes way over board kissing their customers asses all for nothing. Learn to appreciate the value of the service please.

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i think its time to nail Bank of America. D you know of any way i can file for a law suit for charges i do not need to pay. I have been charged $99 for transactions that showed i had money in my account through online banking and then they altered it.

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if you're gaining anything woth the money they steal, just keep quiet. Let us know how much you get!

Or maybe you need to let us know how you work to get money from customers i like to call it easy money

quote:

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Originally posted by Unregistered
I work with Bank of America....If you idiots would learn how their banking works maybe u wouldnt have as many problems. Bank of America goes way over board kissing their customers asses all for nothing. Learn to appreciate the value of the service please.

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I used to work for BOA also, and I can tell you first hand that they really sucked then, but have gotten even worse now. It IS almost impossible to talk to a human, hence the new Voice Recognition Unit they installed. They don't want to talk to you, as you are not important to them and it costs them money to pay someone to talk to you. More importantly, if it is hard for yo to talk to a Customer Service person, they hope you will get tired and just forget about it.
BUT, Bozos like the one that posted above calling you idiots, make big bucks for doing next to nothing all day and talking about how stupid you are.
And I agree with him. You ARE stupid, if you choose to bank with a bank that continues to screw you oveer and does not care about you and makes it alomost impossible to discuss problems/issues with someone who cares, rather than a computer chip.

If they screw you and you continue to bank with them, then just shup-up about it and keep making them(and the smart aleck that called you idiots) richer you IDIOTS!!!!

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Registered: Jun 2004
Location: Palm harbor florida
Posts: 1

bank of america

I have had nothing but major problems with bank,, I think there customer service sux sux sux on the Phone!!!!!!They want to do nothing to help you if problems occur all they care about is how to take lot's of money from you instead of helping you !!!!How ever if you go to your local bank itself they are more then happy to discuss the problem and help you BUt as far as calling the 800 number Let me tell you all your wasting your time,,,They are worthless people!!!!!I went to the bank when a problem occured adn guess what all straight they are the best at the local bank,,Don't waste your time w/ phone call...

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All banks suck!!!!!!!! there are frauds and liars! Dont trust any bank with your money!!!!!!!!

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i hate bank of america

Bank of america has a tendency to switch around purchases so that they can charge you as many overdraft charges as possible!!! I really recomend that NO ONE do their banking with them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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my wife has an account with bank of america and after reading all the threads its the same bulls shit, we are having the same problems with our money being posted late and getting over draft fees for no reason. can we have a class action lawsuit we have other problems two our insurance was revoked because of them not posting our money in the bank on time so we asked for a letter wich took for ever to send to the insurance agent we finally recieved the letter, to our mistake we should have made a copy of the letter, we called back bank of america to get a second letter and every time we talk to them they label it our fault for having the insuficient funds. after they go into there compuiters and realizi it was there mistake they say they will send another letter but it has been weeks and we havnt recieved it.....

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Yeah it''s funny when you have a check card with specific times used and they still do that. I even have had them SPLIT i purchass on me once to get 2 overdrafts out of it.

quote:

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Originally posted by Unregistered
Bank of america has a tendency to switch around purchases so that they can charge you as many overdraft charges as possible!!! I really recomend that NO ONE do their banking with them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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I wish I could say B of A has bad service....they don't have bad service...they simply do not have service at all!!

It took me nearly one full year, dozens of letters and long distance phone calls (by the way, the CA branch has a phone number that cannot possibly be reached from an overseas number...convenient, eh?), simply to change the address on my equity line of credit. I spent two hours with a disbelieving manager in a branch in Seattle - trying to do this - and to her amazement (but not mine) we were unable to accomplish the goal. After over a dozen letters, faxes, phone calls, and visits, I was finally able to change one address....but don't think I accomplished my goal...oh no....my mortgage is still to this day listed as the wrong address!

I know this, because I just spent three weeks waiting for them to send me my money by check back for an insurance claim, that they are holding in a "no interest yelding trust account" (yea, sure!) to the wrong address! It seems that Canada is not a real country, or that they do not know how to mail letters outside of California. Believe it or not....NOBODY AT THE CALIFORNIA INSURANCE CLAIMS CENTRE IN IRVINE CAN MAKE A LONG DISTANCE CALL TO CANADA!! They promise to return my calls, and fail to, because "they're not allowed to call, or send emails, or send faxes, or....

It seems that they are so compartmentalized they can't accomplish simple things like mailing letters, changing addresses, or even talking to people (the average call leaves me hanging on hold for 30 minutes).

I cannot believe people still use this bank...I cannot believe that they still have customers...that people put up with this crap. As soon as I can get my mortgage out of the B of A brotherhood, I will, and good riddence.

Bank of America SUCKS!!!!

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<<<<esponse to:

Bank of america has a tendency to switch around purchases so that they can charge you as many overdraft charges as possible!!! I really recomend that NO ONE do their banking with them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


bank of america elects to post the largest purchases first so that the smaller one can bounce at $30-33/pop, regardless of the order they come in. awfully apparent they don't care about customer satisfaction. any time there's an issue such as this, they blame it on me or the establishment, anyone but them. also, i use online banking, they list pending charges, but release them after 24hrs....so maybe you forgot about that $50 bucks you spent at the mall while reviewing your account and decide your $50 richer than you really are...you end up $30-33 poorer in the very least...so much for all this technological advancement.

p.s. i understand my responsibility to monitor and balance my account, but BOA should not post "available" balances that are just not accurate. score one for BIG BUSINESS>>>>

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They have sold my work telephone number to a telemarketing firm. wft? I get calls all day long now to buy crap. wff?

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I work for Bank Of America in the new accounts department. After reading a few of these posts, this is the one that took the cake.

quote:

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Originally posted by Unregistered
<<<<esponse to:

Bank of america has a tendency to switch around purchases so that they can charge you as many overdraft charges as possible!!! I really recomend that NO ONE do their banking with them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


bank of america elects to post the largest purchases first so that the smaller one can bounce at $30-33/pop, regardless of the order they come in. awfully apparent they don't care about customer satisfaction. any time there's an issue such as this, they blame it on me or the establishment, anyone but them. also, i use online banking, they list pending charges, but release them after 24hrs....so maybe you forgot about that $50 bucks you spent at the mall while reviewing your account and decide your $50 richer than you really are...you end up $30-33 poorer in the very least...so much for all this technological advancement.

p.s. i understand my responsibility to monitor and balance my account, but BOA should not post "available" balances that are just not accurate. score one for BIG BUSINESS>>>>

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Registered: Dec 2004
Location: cabot, arkansas
Posts: 1

bank of america

my husband and i have had checking accounts with the bank that was community bank, then wortham, then boatman the regions, then at last bank of america. we have been with these institutions for 18 years. never had any problems until bofa. they almost wiped us out. we were an advantige customer. i had asked for a stop payment on a draft of 646.00. i received a statement from them confirming the stop payment. i knew at the time that if it went through, we would have over-draft. well, it went through. i didnt know this until i started receiving over-draft statements from the bank. i called them and they told me that on a draft electronicly, it sometimes went trough anyway. i called the company that took it out,(which i had asked not to remove it from my bank account when i did the stop payment)and asked them to put it back into my account. they did, but by this time i had so many over-drafts it was awfull. by the end of it all, we paid over-draft fees 31 times at the tune of 33.00 each. my husband took a payroll check into the bank of america to deposit it into our account. it was 753.00. i put this into my transaction manager. i wrote checks on it only to receive the payroll check back in the mail, saying they could not except the check because they did not recognize my husbands signiture. we are pissed

__________________
very upset

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After reading through this thread, I though I would pass along some tips which will lead customers of Bank of America or virtually any bank to NEVER pay an overdraft/insufficient fund fee again.

Secret #1
Have Lots of Money

Failing that )............

Secret #2
Link your Checking Account to your Savings Account Reserve

Secret #3
Link Your checking account to your credit card

Both Secret #2 and #3 are called "Overdraft Protection" and are free at most banks.

You will NEVER pay another Overdraft FEE EVER again

Hope that helps !

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Hi!

Why doesn't Bank of America know or care where its ATMs are located? The Automatic Teller Machines at the Cottonwood Mall list an address of "Rio Rancho." One of the ATM machines is right next to the Albuquerque Police Department! Obviously the mall is located in the city of Albuquerque. Mall businesses understand that Albuquerque, not Rio Rancho, receives a percentage of sales tax. I have called the Bank of America several times on this matter. They are big. They don't care. And, they don't have to. My attitude is that the receipts are wrong and should be corrected. We may be "over there some place on the west side," but we are not in Rio Rancho.

Thank you.

Andy Robertson
Albuquerque

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did you line of credit w/ bank one?

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unethical practices

Bank of America gave my information to a telemarketer. I can understand if they had just given my name and telephone number. They gave my account information and these people took money from my account without my permission!!!! Beware. I have heard many horror stories about BOA. Now I see.

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Has anyone had any problems getting deposits through thier B of A account? I've been waiting for $$ to show up since Jan the 19th $3400! but nothing. the online account where it came from shows Zero and B of A shows no additions however I have noticed that the "balance as of" line still says the 19th. Usually it says the previous day and now it's the 24th and I thought it was supposed to say "Balance as of Jan 21st" It's showing PENDING transactions from the 21-23rd ( atm ) But none for the Credit card type purchases made over a week ago or this weekend.

Has anyone else had this problem? or is it just me. I am starting to worry that they are keeping my $ for interest purchases or padding their quarterly reports or something. I am very concerned.

Customer Service on the phone is helpful ( at least for now - we are in Los Angeles) but the last we spoke to them on Friday they said they didn't even see anything pending deposit wise for our account.

Lost, Mad, Worried.
Any thoughts? Any employees know of any recent glitches that might help calm my nerves?

Thanks!

Robert

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Registered: Jan 2005
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no more ever!

here s a bank of america gem: i was left standing in sub zero degrees with my 8 year old son during a small emergency in which i had to use my bank of america visa. i am authorized user, the card is in my mother's name. i also have power of attorney over all of her affairs.

i tried to use my visa card to get a measly ten dollars worth of gas because i had left my cash lay on my desk during a hurry-up and get here deal that should be familiar to all single fathers.

it was declined... the reason? the card was less than 60 days active, and i had accumulated a balance of 1300.00 in 12 days.

BIG DEAL! i pay off my balances within 60 days, as a rule. i never thought twice about using the card to clean up some small but neccessary debts, ( i thought that was why they gave us the card in the first place) and i also used the card for a couple of petty entertainment related things.

had it not been for my son having four dollars, and a bunch of change that was in my auto door, we would have been stranded miles from nowhere with no gas, in the middle of the last blizzard we got on feb 22-23, 2005.

i called the telephone center to make an inquiry into why it was declined, and i swear they treated me like i was a criminal or something, and forced my 81 year old mother to call the bank and verify the charges. how ridiculous is that.

the skinny is this: do not trust your bank of america credit line, because in my opinion, bank of america does not trust their good customers. my mother s credit is stellar, and this was outright unconscionable.

i will pay off the balance they were so concerned about, (1300.00)
by febuary 10th,and i will then close the account and i promise i will be the worst advertisement bank of america ever receives. end of story.

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Something Illegal

I'm telling you - You really don't need to look hard to find stories about how Bank of America is screwing people with there $30.00 overdraft charges.


Something is very wrong here....Can you say class action!

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There is no explaination for ovd fees. It is a fee charged by every bank to make money off of your mistakes. This is as honest as you can get. You will find this at every bank, not just B-of-A. We do post things from largest to smallest. This is because we used to post from smallest to largest and got tons of complaints. Another thing to note is that here at B-of-A we will only give you 5 overdraft fees in one day, still alot, i know but any other bank would charge for the numerous things that came in. Not us, just the five whether it was 5 or 25. Also, if you only overdraw once or twice a year you will have no problem getting your ovd fees waived. We are on a tierd system. Your first couple times, $17.00 (perfectly refundable) , next 6 times $30.00 (gotta have a good reason), after that $33.00 (You should know better by now). But if you go a full year without overdrawing you go back to the beloved $17.00 level. It it fantastic considering most banks charge a flat fee of $35.00. Sorry you have all had problems, but we are and will continue to be a great bank. How do you think we got to #1 in the first place?

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