LeeNY
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Re: priceline.com
Tremmeer wrote:
> Has anyone used this company to purchase their airline tickets and if
so how
> was the experience? Can you get 5 people on one flight at a time?
What
> type of planes do they use?
>
> Thanks
I won't hesitate to use them for hotels and car rentals, but won't use
them for airline reservations ever again. Before I booked a simple
itinerary from Newark, NJ to Indianapolis (about a two hour flight) I
checked around to see what was available out there for this trip. Going
into the bidding process at Priceline, I knew that there were many
seats on many non-stops and also plenty of one-stop itineraries. It was
a while ago, so I don't remember the specifics exactly, but I think I
ended up with a flight that left at 9:00am and didn't get me into Indy
until 10:00pm - over twelve hours of travel time. Don't even remember
where they had me going, but it was just nuts.
I actually "fought" with them for a refund. I know that once you bid,
you're committed to the purchase, but I really felt that they had gone
beyond delivering a reasonable product. After a lot of back & forth, I
was finally, offered a "one time only" refund, which is all I wanted,
anyway.
Since then, I have used them for cars and hotels with great success, so
they did keep me as a customer for breaking the rules and refunding me.
But, I'd suggest, unless your travel plans are really flexible, I'd
stay clear of booking air through them.
Lee
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